Shipping & Delivery Policy

Total Delivery Time = Processing Time + Shipping Time

All estimated/typical delivery times are derived from real-world data collected from past orders. They are approximate times for reference only.

Processing

The processing time begins from the date you placed your order. It usually takes 1-2 business days to process your order. Once we’ve processed it, we can then ship it.

Please note:

1. Due to COVID-19, all packaging must undergo strict quality control and disinfection processes before leaving the factory to make sure we’re keeping all our customers safe. This may cause some delays in the dispatch and shipping time.
2. Shipping times will be affected during public holidays; manufacturers and couriers will limit their operations at these times. This is outside our control. Normal service resumes immediately after each holiday.

4. Please take attention that APO/FPO & PO Boxes are not accepted for Express Shipping.
5. Incorrect address details, customs clearance procedures and other issues may cause a delay in delivery.

It can take a few days following order shipment before the tracking number becomes active on the courier’s system. If the information is not available please try again later. Please rest assured that the estimated shipping time is valid regardless of the tracking site updates.

For further inquiries:

If you have any further questions, please contact our customer services at: info@joelsilverman.net

Phone: +16617138832

11303 Shady Lake Run, Fort Myers Florida 33913, United States